Phone: (403) 250.2202

How much bleed should I have on my files?

About 1/8" on all sides will be trimmed off. Everything that extends past the original canvas size is considered a bleed. Make sure you do not have any important content in this area. Adjust your canvas size to compensate for this; allow another 1/8". Although our cutting staff is extremely precise, we cannot guarantee any print job cuts without the added bleed. There are no exceptions. Also, please keep your text at least 1/4" away from the edge of the piece unless it is an eighth page or smaller. This way your text is in a "safe" area.

What file types do you accept?

File Types We Recommend: Acrobat PDF (Flattened), Tiff (with Zip Compression), JPG w/ Maximum quality, Any Rasterized/Bitmapped 300dpi file. File Types We DO NOT Recommend: Publisher Documents, Corel Draw, Print Shop/Paint Shop, Any MS Office program. Additional File Types We Accept: Acrobat PDF un flattened, Adobe Illustrator w/ fonts outlined, Adobe Photoshop (flattened), EPS or PS with fonts outlined.

What types of products do you print?

Whether you want a small quantity of brochures, simple color copies, or want 10,000 full color catalogues, we are ready to meet your specific needs. Our various equipment capabilities allow us to match the right equipment with the job you need produced with the best value and quality. We print: Booklets, Brochures, Business Cards, Business Forms, Calendars, Cards, Certificates, Door Hangers, Envelopes, Flyers, Letterhead, Newsletters, Notepads, Postcards, Posters & Presentation Folders

Do you have a minimum order?

Yes, and the quantity is different for every product. Please inquire about these minimums when you place your order.

Can you do RUSH jobs?

Yes,we can accept rush orders, but there may be an additional charge. Contact us to see if it applies to your order.

How should I name the files?

We prefer files submitted to our website to have the order number in the name of the file. If this is not possible, please name the file something unique and which reflects your company name or job specifics. Please do not name your files generically such as front.tif and back.tif or postcard1.jpg and postcard2.jpg. If those files are mixed with other jobs, you risk your files being output incorrectly. Also, if you are using the same image for either sides or your document is 1 sided, please let us know. If not, we may assume that if we have 1 document, it is truly one sided.

What kinds of colours do you use?

Our commercial printing equipment uses process color. Process color utilizes Cyan, Magenta, Yellow, and Black to reproduce the full color spectrum. CMYK is different than how your monitor displays colors. Be sure to know the difference when you are sending your files, as RGB files converted to CMYK will shift considerably and we do not want you to be surprised with your colors output. Additionally, Pantone is a mixed color system used for spot colors and cannot be reproduced accurately with the CMYK process. Many times your pantone color will convert to CMYK with close representation, however accuracy is not guaranteed. If you require a spot color please contact us. Our printing press can output a 5th color for your spot requirements

What should be the size of the print files?

Your print files should be designed in the size that is being ordered. We assume that you desire what you have ordered, and files will be re-sized in accordance to the job. We will not stretch and enlarge a file unless at your request. For example a 4.25"x5.5" quarter page ordered as a 4"x6" postcard will print as a 4"x6" Please refer to our Design Templates for exact sizes and formats. For borders,please note that in order to have your border exact, we recommend ATLEAST a minimum of .25" on all sides. Our cutters are specialists in their field, however due to paper shift, we cannot guarantee it would be exactly balanced on all sides.